Terms and Conditions
IDLER TERMS AND CONDITIONS
REFUND AND CANCELLATION POLICY
Idler Academy tickets for both events and courses are FULLY TRANSFERABLE. This means if you are unable to attend an event or course you have booked, then you may pass your ticket on. Please simply contact us at firstname.lastname@example.org or 0203 176 7907 with your details and the details of the person whom you would like to transfer your ticket(s) to.
If you would like to cancel a ticket, we accept cancellations for an event 14 days before performance date, and for a course 28 days before start date, refunding your money in full. Fewer than 14 days before an event and 28 days before a course and we shall not be able to offer a refund.*
If you would like to request a refund for an event, course, gift or any other product purchased from us, please contact us at email@example.com or 0203 176 7907.
If you have a query regarding your Print membership or subscription, please contact our subscription mailing house Webscribe at firstname.lastname@example.org or 01442 820 580.
*This does not apply to holidays or retreats.
We do not store credit card details nor do we share financial details with any 3rd parties.
MERCHANT OF RECORD
The Idler Academy and the Idler are owned by Idle Ltd.